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Search: subject_exact:"CRM (Customer Relationship Management)"
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Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments
Chatain, Olivier
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Eizenberg, Alon
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2015
Persistent link: https://www.econbiz.de/10010533049
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College as country club : do colleges cater to students preferences for consumption?
Jacob, Brian Aaron
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McCall, Brian Patrick
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Stange, Kevin M.
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2013
Persistent link: https://www.econbiz.de/10009714386
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