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~institution:"Allgemeiner Deutscher Automobil-Club"
~institution:"Verlag Dr. Kovač"
~isPartOf:"Schriftenreihe Studien zum Konsumentenverhalten"
~subject:"B-to-B-Marketing"
~subject:"Customer satisfaction"
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The effects of mere measurement on customer satisfaction and recommendation intention : a longitudinal analysis in the context of transactional surveys
Grigoryants, Nana
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2023
Persistent link: https://www.econbiz.de/10014365433
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