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~institution:"Association for the Study of the Grants Economy, New Orleans, 27.12.1971"
~institution:"Center for Service Excellence"
~institution:"Erasmus Research Institute of Management"
~institution:"ICServ <5., 2017, Wien>"
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Search: subject_exact:"Käuferzufriedenheit"
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Customer satisfaction
7
Kundenzufriedenheit
7
Consumer behaviour
2
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2
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2
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2
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1
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
Center for Service Excellence
Erasmus Research Institute of Management
ICServ <5., 2017, Wien>
Springer Fachmedien Wiesbaden
18
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
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RWTH Aachen
3
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3
Eric Cuvillier <Firma>
2
Harvard Graduate School of Business Administration
2
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
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2
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2
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
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ERIM report series research in management
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ECONIS (ZBW)
7
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1
Servicequalität in internen und externen Kunden-Lieferanten-Beziehungen : Antezedenzien und Effekte in einer modifizierten Service-Profit Chain
Langmann, Kristin
-
Center for Service Excellence
-
2018
-
1. Auflage
Persistent link: https://www.econbiz.de/10011709796
Saved in:
2
Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori
(
ed.
);
Karagiannis, Dimitris
(
ed.
)
-
ICServ <5., 2017, Wien>
-
2017
Persistent link: https://www.econbiz.de/10011664142
Saved in:
3
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
4
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
5
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
6
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
7
An index of consumer satisfaction
Pfaff, Anita B.
-
1971
Persistent link: https://www.econbiz.de/10002628239
Saved in:
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