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~institution:"Books on Demand GmbH <Norderstedt>"
~institution:"Dienstleistungskolloquium <5, 2006, Kaiserslautern>"
~subject:"Customer service"
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Books on Demand GmbH <Norderstedt>
Dienstleistungskolloquium <5, 2006, Kaiserslautern>
Duncker & Humblot
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Customer Care Management : Fachbuch Dienstleister Management & Outsourcing von Contact Center Dienstleistungen
Lamnek, Uwe
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2021
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2. Auflage
Persistent link: https://www.econbiz.de/10012513171
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Customer Care Management : Fachbuch Dienstleister Management & Outsourcing von Contact Center Dienstleistungen
Lamnek, Uwe
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2017
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1. Auflage
Persistent link: https://www.econbiz.de/10011630875
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