Crawford, Gregory S; Tosini, Nicola; Waehrer, Keith - C.E.P.R. Discussion Papers - 2011
In February 2008, British Telecommunications (BT) introduced automatically renewing, or ‘rollover’, contracts into the UK market for fixed-voice telephone service. These contracts included a 12-month Minimum Contract Period (MCP) with associated Early Termination Charges (ETCs). Unless...