West, George; Soriano, Alejandro; Velarde, Marco - Inter-American Development Bank - 2013
Performance Management System (BSC) that would incorporate the results from an External Feedback System (EFS). The Governors also … manage for results. This effort must involve all levels of Management and be accompanied by appropriate incentives. Work on … objective of implementing a BSC that would provide the Bank with a Strategic Planning and Management system to help ensure the …