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~institution:"Christel DeHaan Tourism and Travel Research Institute <Nottingham>"
~institution:"World Bank"
~person:"Lennon, John"
~person:"Schoefer, Klaus"
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Tourismuswirtschaft
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Dienstleistungsqualität
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Lennon, John
Schoefer, Klaus
Blake, Adam
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Sinclair, M. Thea
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Gooroochurn, Nishaal
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Sugiyarto, Guntur
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De Kadt, Emanuel
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Eugenio-Martin, Juan L.
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
World Bank
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Discussion paper series / Christel DeHaan Tourism and Travel Research Institute
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ECONIS (ZBW)
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Tourism in Scotland : the Moffat model for tourism forecasting and policy in complex situations
Blake, Adam
;
Eugenio-Martin, Juan L.
;
Gooroochurn, Nishaal
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002040161
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2
Service failure and service recovery in toruism : a review
Ennew, Christine T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
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