Bhatnagar, Deepti; S, Chhokar J; Raghuram, G. - Economics, Indian Institute of Management
hard performance parameters, the softer aspects of management need to be looked into. In fact, several management thinkers … paper describes the efforts and outcomes of a project on Management of Intangibles (MI) iin the Indian Railways, in which it … Indian Railways were developed. Finally, an action research on management of intangibles was carried out through a seies of …