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~institution:"Erasmus Research Institute of Management"
~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
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Dienstleistungsqualität
Kundenzufriedenheit
Consumer behaviour
17
Konsumentenverhalten
17
Theorie
4
Theory
4
Internet
3
Advertising effects
2
Service quality
2
Werbewirkung
2
Advertising
1
Airport
1
Belgien
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Belgium
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Beziehungsmarketing
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Brand management
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Budget constraint
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Budgetrestriktion
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Category Management
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Category management
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Classification
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Consumption
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Crowding out
1
Customer satisfaction
1
Distance selling
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Distanzhandel
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E-commerce
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Einzelhandel
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Electronic Commerce
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Emotion
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Environmental consciousness
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Fashion
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Fleischwaren
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Flughafen
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Hospital
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Hypothek
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Incomplete information
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Konsum
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Krankenhaus
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De Man, Stefanie
1
Gemmel, Paul
1
Hesselink, Martijn Willem
1
Vandaele, Darline
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Wiele, Ton van der
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Erasmus Research Institute of Management
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
National Bureau of Economic Research
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Eric Cuvillier <Firma>
1
Friedrich-Schiller-Universität Jena
1
Georg-August-Universität Göttingen
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Institute of Leadership and Management <London>
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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ERIM report series research in management
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
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The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
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2
Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
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