Dolfsma, Wilfred (contributor) - 2004 - [Elektronische Ressource]
BIBLIOGRAPHIC DATA AND CLASSIFICATIONS
Abstract
Services form an important part of the economy today. Innovation for service firms … is as
important as for manufacturing, but the innovation process for service firms is comparatively
little studied. In … this paper, I review the literature there is on the innovation process for service
firms, and make two suggestions for …