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~institution:"Frankfurt School of Finance and Management"
~source:"repec"
~type:"book"
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literature review
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operational control
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German
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Leyer, Michael
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Frankfurt School of Finance and Management
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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Stand der Literatur zur operativen Steuerung von Dienstleistungsprozessen
Leyer, Michael
-
Frankfurt School of Finance and Management
-
2011
paper is to conduct a comprehensive
literature
review
with regard to the research question. The results show that the …
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