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~institution:"Gottfried Wilhelm Leibniz Universität Hannover"
~person:"Wiedmann, Klaus-Peter"
~subject:"Callcenter"
~subject:"Success factor"
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Success factor
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Wiedmann, Klaus-Peter
Breitner, Michael H.
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How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
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2019
Persistent link: https://www.econbiz.de/10012019951
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Modelle zur Analyse, Auswahl, Einführung und Erfolgsmessung von betrieblichen Informationssystemen
Zakhariya, Halyna
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2015
Persistent link: https://www.econbiz.de/10011441447
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