Kudyba, Stephan (contributor) - 2004
process management / Stephan Kudyba -- 2. Data mining and the banking sector: managing risk in lending and credit card … activities / Àkos Felsóvályi, Jennifer Courant -- 3. Credit scoring and risk management for small business lending / Vernon …. Sales force management in the consumer products industry / Navin Sharma -- 6. The healthcare cost dilemma: what health …