Lee, Voon-Hsien; Ooi, Keng-Boon; Choong, Chee-Keong; … - ToKnowPress
practitioners and management theorists have called for innovation to take place in production processes and production lines as well … as in management practices. Total quality management, also famously known as TQM, has long been established as a major … management practices adopted by organizations word wide. However, recently, organizational learning dimensions have also gained …