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~institution:"UNDP"
~institution:"University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business."
~person:"Drotskie, Adri"
~subject:"Management"
~subject:"Mittleres Management"
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Mittleres Management
Banks and banking
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Drotskie, Adri
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UNDP
University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business.
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Customer experience as the strategic differentiator in retail banking
Drotskie, Adri
-
2009
of the study focus on
management
‟s role in developing a differentiated strategy which describes customer experience as …Thesis (PhD (Business
Management
))—University of Stellenbosch, 2009. …
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