Seghezzi, Arianna; Siragusa, Chiara; Tumino, Angela; … - In: Adapting to the future : maritime and city logistics in …, (pp. 169-192). 2021
Purpose: Online sales have significantly increased, especially in the realm of the COVID emergency. For B2C e … collection activities). The application of the model to Milan (Italy) resulted in an average unitary return cost of 2.78€. The … attempt to propose a measure for the cost of B2C e-commerce returns, and to analytically investigate the variables having the …