Hossain, Md Shamim (ed.); Ho, Ree Chan (ed.); … - 2023
"AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial …In the modern data-driven era, artificial intelligence (AI) and machine learning (ML) technologies that allow a … organizations in extracting useful information from raw data. AI and ML have existed for decades, but in the age of big data, this …