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~isPartOf:"Advances in services marketing"
~language:"eng"
~type_genre:"Book section"
~type_genre:"Collection of articles written by one author"
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Customer service
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Kundenservice
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Dienstleistungsmarketing
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International marketing
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Fassott, Georg
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Hünerberg, Reinhard
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Mann, Andreas
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Advances in services marketing
E-commerce trends for organizational advancement : new applications and methods
3
Leveraging AI and emotional intelligence in contemporary business organizations
3
Technology mediated service encounters
3
A Research Agenda for Service Marketing
2
Competitive advantage : strategies, management and performance
2
Customer Relationship Management : the ultimate guide to efficient use of CRM
2
Customer service : empowerment and entrapment
2
Innovation and system dynamics in food networks 2007 : Proceedings of the 1st International European Forum on Innovation and System Dynamics in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the European Association of Agricultural Economists (EAAE) as 1st Forum, february 15-17, 2007, Innsbruck-Igls, Austria
2
Organizational data mining : leveraging enterprise data resources for optimal performance
2
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
2
Services, experiences and innovation : integrating and extending research
2
The Routledge handbook of service research insights and ideas
2
Advanced technologies management for retailing : frameworks and cases
1
Advances in applied business research : the L.A.B.S. initiative
1
Advances in tourism economics : new developments
1
Advertising and communication : proceedings 4th International Conference on Research in Advertising (ICORIA), Saarland University, June 2 - 4, 2005, Saarbruecken
1
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
An introduction to industrial service design
1
Analyzing the strategic role of social networking in firm growth and productivity
1
Applications of supply chain management and e-commerce research
1
Applying predictive analytics within the service sector
1
Artificial intelligence in marketing
1
Asset management excellence : optimizing equipment life-cycle decisions
1
Baltic Business and Socio-Economic Development 2008 : 4th International Conference, Riga, Latvia, September 30 - October 2, 2008
1
Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
1
Brand research : [an outcome of the second International Conference on Brand Management]
1
Building intuition : insights from basic operations management models and principles
1
Business information systems : 13th international conference, BIS 2010, Berlin, Germany, May 3 - 5, 2010 ; proceedings
1
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
1
Computational techniques for banking and risk management
1
Contemporary research in e-branding
1
Contemporary studies of risks in emerging technology
1
Context and semantics for knowledge management : technologies for personal productivity
1
Creating and managing a technology economy
1
Customer engagement marketing
1
Customer-centric knowledge management : concepts and applications
1
Digital revolution: : challenges for contract law in practice
1
Digitalization of decentralized supply chains during global crises
1
Dynamics of knowledge, corporate systems and innovation
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International dimensions of customer service
Hünerberg, Reinhard
- In:
Advances in services marketing
,
(pp. 213-232)
.
1997
Persistent link: https://www.econbiz.de/10001297062
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Services marketing in consumer durables industries
Fassott, Georg
- In:
Advances in services marketing
,
(pp. 79-96)
.
1997
Persistent link: https://www.econbiz.de/10001297069
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