Swierk, Joanna; Mulawa, Magdalena - ToKnowPress
The Balanced Scorecard (BSC) originated by Kaplan and Norton is known as a strategy performance management tool. The … objectives, focusing on the most meaningful measures. It is a popular management system which is used to clarify the … effective way. The traditional BSC has evolved since its developing to a full strategic management system. In 1997 is was …