Iacovoiu, Viorela; Stancu, Adrian - In: Amfiteatru Economic Journal 19 (2017) 45, pp. 381-396
This study highlights the relationship between the competitive environment in the domestic banking sector and the … clients’ mobility; analysis of the distribution and causes of the complaints made by consumers of banking products and … environment in the banking sector does not ensure the real protection of consumers’ rights and interests . Considering the results …