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~isPartOf:"An introduction to industrial service design"
~isPartOf:"Innovating for trust"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"The journal of services marketing"
~subject:"Dienstleistungssektor"
~subject:"Service innovation"
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Service innovation
Dienstleistungsinnovation
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An introduction to industrial service design
Innovating for trust
International journal of contemporary hospitality management
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
The journal of services marketing
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
Springer eBook Collection
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
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ECONIS (ZBW)
37
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1
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
2
A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4502-4534
Persistent link: https://www.econbiz.de/10014430131
Saved in:
3
Marketing inclusive banking services to financially vulnerable consumers : a service design approach
Ofori-Okyere, Isaac
;
Edghiem, Farag
;
Kumah, Seyram Pearl
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10013542932
Saved in:
4
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
5
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
6
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
Saved in:
7
New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus
;
Orebäck, Malin
- In:
An introduction to industrial service design
,
(pp. 63-68)
.
2017
Persistent link: https://www.econbiz.de/10011582209
Saved in:
8
Service innovation at Volkswagen : putting services into the core of the business
Recchia, Marianna
;
Kleeberger, Julia
- In:
An introduction to industrial service design
,
(pp. 69-74)
.
2017
Persistent link: https://www.econbiz.de/10011582212
Saved in:
9
Co-design of change : why changing what people do should be the key ingredient in service design
Rönnholm, Reima
- In:
An introduction to industrial service design
,
(pp. 83-90)
.
2017
Persistent link: https://www.econbiz.de/10011582216
Saved in:
10
Introducing design thinking to large, technology-oriented companies
Mäkelä, Marjukka
- In:
An introduction to industrial service design
,
(pp. 91-96)
.
2017
Persistent link: https://www.econbiz.de/10011582218
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