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~isPartOf:"Annals of Faculty of Economics"
~isPartOf:"Total quality management & business excellence"
~person:"Lima, Edson Pinheiro de"
~person:"Tudor, Ionescu Florin"
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conceptual model
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Customer satisfaction
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Dienstleistungsqualität
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Electric power industry
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Elektrizitätswirtschaft
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Kundenzufriedenheit
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Service quality
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customer's satisfaction
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electricity distribution service
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Lima, Edson Pinheiro de
Tudor, Ionescu Florin
Abrao, Ana Gloria
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Glogovac, Maja
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Maricic, Milica
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Annals of Faculty of Economics
Total quality management & business excellence
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A
conceptual
model
to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
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2
CONCEPTUAL
MODEL
OF MARKETING STRATEGIC PLANNING SPECIFIC TO PUBLIC ORGANIZATIONS
Mihaela, Barbu Andreea
;
Tudor, Ionescu Florin
- In:
Annals of Faculty of Economics
1
(
2012
)
2
,
pp. 795-800
of the
conceptual
model
of strategic marketing planning in public services field: (1) accepting the idea of bottom …
Persistent link: https://www.econbiz.de/10011150714
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