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~isPartOf:"Applied economics"
~isPartOf:"The international journal of human resource management"
~language:"eng"
~subject:"Emotion"
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Emotion
Dienstleistungsberufe
5
Service workers
5
Arbeitszufriedenheit
2
China
2
Hotel industry
2
Hotellerie
2
Job satisfaction
2
Arbeitskräfte
1
Arbeitsleistung
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Befragung
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Burnout
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Compensation system
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Creativity
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Dienstleistungsqualität
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Empirical method
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Empirische Methode
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Employee retention
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Großbritannien
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Interview
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Job performance
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Kreativität
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Leistungsmotivation
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Low wages
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Mitarbeiterbindung
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Niedriglohn
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Personality psychology
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Persönlichkeitspsychologie
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Responsibility
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Service quality
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Tipping behaviour
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Trinkgeld
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USA
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United Kingdom
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United States
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Verantwortung
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Vergütungssystem
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Work motivation
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linear and curvilinear effects
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Chen, Ziguang
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Hu, Qing
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Huo, Yuanyuan
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Lam, Wing
1
Sun, Hongwei
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Applied economics
The international journal of human resource management
Journal of service management
3
Personnel psychology : a journal of applied research
3
The journal of services marketing
2
European journal of marketing : EJM
1
Global business and organizational excellence : a review of research & best practices
1
Human relations
1
Human resource management review
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Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of contemporary hospitality management
1
International journal of management concepts and philosophy : IJMCP
1
International journal of quality and service sciences
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal for global business advancement : JGBA
1
Journal of business and psychology
1
Journal of international business and economics : JIBE
1
Journal of managerial issues : JMI
1
Journal of personnel psychology
1
Journal of service theory and practice : JSTP
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Service business
1
The emotional organization : passions and power
1
Tourism management : research, policies, practice
1
Work, employment & society : a journal of the British Sociological Association
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Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang
;
Sun, Hongwei
;
Lam, Wing
;
Hu, Qing
;
Huo, …
- In:
The international journal of human resource management
23
(
2012
)
4
,
pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
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