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~isPartOf:"Asia Pacific journal of marketing and logistics"
~person:"Waheed, Abdul"
~subject:"Service quality"
~subject:"Service recovery"
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Service quality
Service recovery
Ambidextrous leadership
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B-to-B-Marketing
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B2B selling
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Waheed, Abdul
Ahmad, Bilal
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Asia Pacific journal of marketing and logistics
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Does polychronicity among sales employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
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