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~isPartOf:"BJIR : an international journal of employment relations"
~isPartOf:"New technology, work and employment"
~isPartOf:"The service industries journal"
~person:"Lee, Donhee"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
~type_genre:"Aufsatz in Zeitschrift"
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Dienstleistungsqualität
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BJIR : an international journal of employment relations
New technology, work and employment
The service industries journal
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The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
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