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~isPartOf:"Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Hospitality industry"
~subject:"Service quality"
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Hospitality industry
Service quality
Tourism employees
27
Tourismusberufe
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Hotel industry
10
Hotellerie
10
Arbeitszufriedenheit
9
Gastronomie
9
Job satisfaction
9
Restaurant industry
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USA
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United States
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Dienstleistungsqualität
6
Employee retention
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Leistungsmotivation
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Unternehmenskultur
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hospitality
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Anforderungsprofil
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Ok, Chihyung
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DeMicco, Frederick J.
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Dramićanin, Sandra
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Gazzoli, Gabriel
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Kim, Wansoo
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La Forgia, John
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Lee, JungHoon
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Mathe, Kimberly
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Park, Yumi
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Perić, Goran
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Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
35
International journal of contemporary hospitality management
24
Tourism management : research, policies, practice
9
Journal of hospitality marketing & management
8
The journal of services marketing
6
Tourism management perspectives : TMP
5
Journal of travel and tourism marketing
4
Administrative Sciences : open access journal
3
Cogent business & management
3
Journal of hospitality and tourism insights
3
Acta Universitatis Danubius / Oeconomica
2
Argumenta oeconomica
2
Europäische Hochschulschriften / 5
2
International journal of economics and finance
2
Inventi impact: service sector
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
Journal of business research : JBR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The Cornell hospitality quarterly
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism and hospitality research : THR
2
Tourism and hospitality research : the surrey quarterly review
2
Tourism economics : the business and finance of tourism and recreation
2
Tourism review : the official journal of the AIEST
2
Advances in hospitality and leisure
1
Advances in hospitality and tourism
1
Analysen zur Tarifpolitik
1
Annals of tourism research empirical insights
1
Applied economics
1
Asia Pacific journal of marketing and logistics
1
Asia-Pacific journal of business administration
1
Beiträge aus der Forschung / Sozialforschungsstelle Dortmund
1
De Gruyter studies in tourism
1
EuroMed journal of business
1
European research studies
1
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
1
Global strategic management in the service industry : a perspective of the new era
1
Harvard Business School Marketing Unit Case
1
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ECONIS (ZBW)
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1
Employee satisfaction in hotel industry : the case of Hotel Radan in Prolom Banja
Perić, Goran
;
Dramićanin, Sandra
;
Sančanin, Branislav
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
10
(
2019
)
2
,
pp. 25-41
Persistent link: https://www.econbiz.de/10012268826
Saved in:
2
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.
;
La Forgia, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Saved in:
3
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
4
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
Saved in:
5
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
6
The role and effect of job satisfaction and empowerment on customers' perception of service quality: a study in the restaurant industry
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 56-77
Persistent link: https://www.econbiz.de/10003968132
Saved in:
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