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~isPartOf:"Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021"
~subject:"Beziehungsmarketing"
~subject:"Online-Marketing"
~subject:"Werbewirkung"
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Beziehungsmarketing
Online-Marketing
Werbewirkung
Beschwerdemanagement
1
Complaint
1
Complaint management
1
Consumer behaviour
1
Customer satisfaction
1
Distribution channel
1
E-Mail
1
E-mail
1
Email channel
1
Gerechtigkeit
1
Justice
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Konsumentenverhalten
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Kundenzufriedenheit
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Multi-channel
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Relationship marketing
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Responsiveness
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Satisfaction
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Tahali, Sara
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Yildiz, Hélène
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
Professionelles E-Mail-Management : von der individuellen Nutzung zur unternehmensweiten Anwendung
4
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of retailing and consumer services
3
European journal of marketing : EJM
2
International journal of business information systems : IJBIS
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of business research : JBR
2
Journal of marketing communications
2
Journal of promotion management : JPM
2
Leitfaden Online-Marketing ; [Bd. 1]
2
Multichannel marketing ecosystems : [creating connected customer experiences]
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SpringerLink / Bücher
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Stanford University Graduate School of Business research paper
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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Advances in analytics and applications
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Advances in economic analysis & policy
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Arbeitsbericht ... des Competence Center E-Business Basel
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Arbeitsberichte der Hochschule für Wirtschaft FHNW
1
Cogent business & management
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Contemporary research in e-marketing ; 1
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Das Wirtschaftsstudium : wisu ; Zeitschrift für Ausbildung, Prüfung, Berufseinstieg und Fortbildung
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Decision support for global enterprises
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Decision support systems : DSS ; the international journal
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Der Markt : international journal of marketing
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Digital business
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Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
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E-Commerce im Handel : Status quo und Perspektiven
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E-collaboration in modern organizations : initiating and managing distributed projects
1
Electronic commerce research
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Electronic markets : the international journal on networked business
1
Europäische Hochschulschriften / 5
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Financial services review : the journal of individual financial management
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Gachon GCCR Working Paper Series
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HMD : Praxis der Wirtschaftsinformatik
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INFOR : information systems and operational research
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels
Tahali, Sara
;
Yildiz, Hélène
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 129-141)
.
2022
Persistent link: https://www.econbiz.de/10013338063
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