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~isPartOf:"Business & information systems engineering"
~isPartOf:"Natural Hazards"
~isPartOf:"Total quality management & business excellence"
~person:"Treinta, Fernanda Tavares"
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A
conceptual
model
to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
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