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~isPartOf:"Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik"
~isPartOf:"Journal of electronic commerce research : JECR"
~isPartOf:"Journal of internet commerce"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer satisfaction
7
Kundenzufriedenheit
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User satisfaction
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Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
Journal of electronic commerce research : JECR
Journal of internet commerce
International journal of business information systems : IJBIS
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
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Journal of global information management : an official publication of the Information Resources Management Association
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DLSU business & economics review
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International journal of decision sciences, risk and management
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International journal of services technology and management
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International review on public and non-profit marketing
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Journal of Asian finance, economics and business : JAFEB
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Journal of innovation and entrepreneurship : JIE
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Journal of management and strategy : JMS
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Journal of marketing communications
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Journal of marketing for higher education
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Journal of retailing and consumer services
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Management information systems : mis quarterly
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Problems and perspectives in management : PPM ; international research journal
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The journal of services marketing
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The service industries journal
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Total quality management & business excellence
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Online service quality of state organizations : a study of online services of Ghana revenue authority
Tetteh, Joseph Emmanuel
;
Haizel-Commeh, John
; …
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 538-566
Persistent link: https://www.econbiz.de/10014372862
Saved in:
2
From offline healthcare to online health services : the role of offline healthcare satisfaction and habits
Zhang, Xiaofei
;
Guo, Xitong
;
Lai, Kee-hung
;
Yin, Chunxiao
; …
- In:
Journal of electronic commerce research : JECR
18
(
2017
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10011669620
Saved in:
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