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~isPartOf:"Business horizons"
~isPartOf:"Journal of public economics"
~isPartOf:"Public performance & management review"
~source:"econis"
~subject:"Outsourcing"
~subject:"Service quality"
~subject:"United States"
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Search: subject:"Öffentliche Dienstleistung"
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Outsourcing
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Öffentliche Dienstleistung
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Ahmed, Waqar
1
Andrew, Simon A.
1
Ballard, Evans C.
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Bennedsen, Morten
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Business horizons
Journal of public economics
Public performance & management review
Public management review
35
International public management journal
18
International journal of public sector management : IJPSM
11
World Bank E-Library Archive
10
Working paper / National Bureau of Economic Research, Inc.
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of quality & reliability management
5
NBER working paper series
5
National tax journal
5
The privatization review
5
Administrative Sciences : open access journal
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CESifo working papers
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IFN working paper
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International journal of services and operations management
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International review on public and non-profit marketing
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Journal of nonprofit & public sector marketing
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Voluntary organizations and public service delivery
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An Urban Institute paperback
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Cogent business & management
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Connecting knowledge and performance in public services : from knowing to doing
3
Discussion paper / Centre for Economic Policy Research
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Discussion paper series / IZA
3
Edward Elgar E-Book Archive
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IZA Discussion Paper
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International journal of productivity and quality management : IJPQM
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International journal of public sector performance management : IJPSPM
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International journal of services technology and management
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Journal of service management
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Law and contemporary problems
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Other Education Study
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Policy research working paper : WPS
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Public personnel management
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Reagan and the cities
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Regional studies
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Socio-economic planning sciences : the international journal of public sector decision-making
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1
A public organization provided a poor service : is there anything they can do to make it right with the citizen?
Caillier, James Gerard
- In:
Public performance & management review
46
(
2023
)
6
,
pp. 1469-1501
Persistent link: https://www.econbiz.de/10014414145
Saved in:
2
Contracting out and the fiscal sustainability of public services
Kim, Cheong
;
Choi, Taehyon
- In:
Public performance & management review
46
(
2023
)
4
,
pp. 890-919
Persistent link: https://www.econbiz.de/10014324834
Saved in:
3
The power of conformity in citizens' blame : evidence from a survey experiment
Sievert, Martin
;
Vogel, Dominik
;
Reinders, Tim
;
Ahmed, Waqar
- In:
Public performance & management review
43
(
2020
)
1
,
pp. 53-80
Persistent link: https://www.econbiz.de/10012206167
Saved in:
4
Exploring the link between fiscal arrangements and the quality of public services : evidence from major U.S. urban park systems
Cheng, Yuan
;
Shi, Yu
;
Andrew, Simon A.
- In:
Public performance & management review
43
(
2020
)
6
,
pp. 1445-1470
Persistent link: https://www.econbiz.de/10012414912
Saved in:
5
Bringing contracted services back in by local governments : an exploratory study
Shakirova, Razilya
- In:
Public performance & management review
42
(
2019
)
6
,
pp. 1305-1332
Persistent link: https://www.econbiz.de/10012206147
Saved in:
6
Does competition from private surgical centres improve public hospitals' performance? : evidence from the English National Health Service
Cooper, Zack
;
Gibbons, Steve
;
Skellern, Matthew
- In:
Journal of public economics
166
(
2018
),
pp. 63-80
Persistent link: https://www.econbiz.de/10012035919
Saved in:
7
E-government use and perceived government transparency and service capacity evidence from a Chinese local government
Jun, Kyu-Nahm
;
Wang, Feng
;
Wang, Dapeng
- In:
Public performance & management review
38
(
2014/15
)
1
,
pp. 125-151
Persistent link: https://www.econbiz.de/10010514704
Saved in:
8
Using citizen surveys to influence and document culture change in local government
Rivenbark, William C.
;
Ballard, Evans C.
- In:
Public performance & management review
35
(
2011/12
)
3
,
pp. 475-484
Persistent link: https://www.econbiz.de/10009531368
Saved in:
9
Arm's length delegation of public services
Bennedsen, Morten
;
Schultz, Christian
- In:
Journal of public economics
95
(
2011
)
7/8
,
pp. 543-552
Persistent link: https://www.econbiz.de/10009270649
Saved in:
10
Privatizing public services and strategic behavior : the impact of incentives to reduce workers' compensation claim duration
McInerney, Melissa
- In:
Journal of public economics
94
(
2010
)
9/10
,
pp. 777-789
Persistent link: https://www.econbiz.de/10008841409
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