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~subject:"Dienstleistung"
~subject:"Dienstleistungssektor"
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Dienstleistung
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Business horizons
The journal of services marketing
26
Journal of retailing and consumer services
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Journal of business research : JBR
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International journal of hospitality management
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Journal of service research
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The service industries journal
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Journal of service research : JSR
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SpringerLink / Bücher
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International journal of contemporary hospitality management
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Journal of the Academy of Marketing Science
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International journal of innovation management
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Journal of air transport management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Managing service quality : MSQ ; an international journal
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Operations management : a strategic approach
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Operations research
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Production and operations management : an international journal of the Production and Operations Management Society
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Schriften zu Marketing und Management
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"Yes, and ..." : what improv theater can teach service firms
Robson, Karen
;
Pitt, Leyland F.
;
Berthon, Pierre R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 357-362
Persistent link: https://www.econbiz.de/10011300903
Saved in:
2
The service imperative
Bitner, Mary Jo
;
Brown, Stephen Walter
- In:
Business horizons
51
(
2008
)
1
,
pp. 39-46
Persistent link: https://www.econbiz.de/10003708228
Saved in:
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