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~isPartOf:"Business process management journal"
~isPartOf:"Total quality management & business excellence"
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Dienstleistungsqualität
2
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2
conceptual model
2
Adoption spectrum
1
Blockchain
1
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1
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1
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customer's satisfaction
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electricity distribution service
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Business process management journal
Total quality management & business excellence
Бизнес Информ
8
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4
International journal of production economics
3
Journal of business research : JBR
3
Qualitative market research : an international journal
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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
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Corporate governance : the international journal for effective board performance
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ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
2
The spectrum of blockchain adoption for developing business model innovation
Purusottama, Ambara
;
Simatupang, Togar Mangihut
; …
- In:
Business process management journal
28
(
2022
)
3
,
pp. 834-855
Persistent link: https://www.econbiz.de/10013380760
Saved in:
3
A
conceptual
model
to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
Saved in:
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