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~isPartOf:"California management review"
~isPartOf:"International journal of business and economics"
~language:"eng"
~subject:"customer service"
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Search: subject_exact:"Technischer Kundendienst"
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customer service
Customer service
14
Kundenservice
14
Beziehungsmarketing
11
Relationship marketing
11
Customer satisfaction
9
Dienstleistungsqualität
9
Kundenzufriedenheit
9
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Consumer behaviour
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marketing
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Haberern, Lauren
2
Antonetti, Paolo
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Chan, Auston
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Coleman, Linda Jane
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California management review
International journal of business and economics
European research studies
4
International journal of consumer studies
3
Expert journal of marketing
2
Information systems research : ISR
2
Journal of management
2
Journal of service research
2
Manufacturing & service operations management : M & SOM
2
The international journal of business science & applied management : IJBSAM
2
The service industries journal
2
Administrative Sciences : open access journal
1
Amfiteatru economic : an economic and business research periodical
1
Baltic Journal of Economic Studies
1
Cogent business & management
1
Contemporary studies of risks in emerging technology
1
European journal of industrial engineering : EJIE
1
Human relations
1
ILR review : the journal of work and policy
1
International journal of business information systems : IJBIS
1
International journal of electronic commerce : IJEC
1
International journal of electronic customer relationship management : IJECRM
1
International journal of managerial and financial accounting
1
International journal of quality and innovation : IJQI
1
International journal of services technology and management : IJSTM
1
International journal of services, economics and management
1
International journal of sport management and marketing : IJSMM
1
Journal of African business
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of internet commerce
1
Journal of management : JOM
1
Journal of management information systems : JMIS
1
Journal of managerial issues : JMI
1
Journal of marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
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ECONIS (ZBW)
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A better way to manage customer experience : lessons from the Royal Bank of Scotland
Maklan, Stan
;
Antonetti, Paolo
;
Whitty, Steve
- In:
California management review
59
(
2017
)
2
,
pp. 92-115
Persistent link: https://www.econbiz.de/10011697214
Saved in:
2
Getting back to basics with modern technology : accuracy, timeliness, and customer service
Shelby, Lori
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 201-204
Persistent link: https://www.econbiz.de/10011971493
Saved in:
3
Not so flexible cable
Haberern, Lauren
;
Coleman, Linda Jane
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 269-272
Persistent link: https://www.econbiz.de/10011973047
Saved in:
4
Right about student rights?
Chan, Auston
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 307-312
Persistent link: https://www.econbiz.de/10011973062
Saved in:
5
Cable me not
Haberern, Lauren
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 323-328
Persistent link: https://www.econbiz.de/10011974039
Saved in:
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