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~isPartOf:"Central European business review : CEBR"
~isPartOf:"Human systems management : HSM"
~subject:"Customer satisfaction"
~subject:"customer loyalty"
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Customer satisfaction
customer loyalty
Beziehungsmarketing
2
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2
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I Gede Riana
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Rahman, Hasebur
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Central European business review : CEBR
Human systems management : HSM
Journal of retailing and consumer services
17
Journal of business research : JBR
6
The service industries journal
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
The journal of services marketing
5
International journal of contemporary hospitality management
4
International journal of hospitality management
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Journal of the Academy of Marketing Science
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Psychology & marketing
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Innovatives Markenmanagement
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Springer Gabler Research
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Australasian marketing journal
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Bangladesh journal of political economy
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Cogent business & management
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European journal of marketing : EJM
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Handbook of research on retailer-consumer relationship development
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International journal of business excellence
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International journal of business information systems : IJBIS
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International journal of management and economics
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International journal of management concepts and philosophy : IJMCP
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International journal of services and operations management : IJSOM
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Journal for global business advancement : JGBA
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Journal of African business
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Journal of business economics and management
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Journal of contemporary management : JMC
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Journal of hospitality marketing & management
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Journal of marketing analytics : JMA
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Journal of marketing theory and practice
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Marketing i menedžment innovacij : m&mi
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Reihe Dienstleistungsmanagement | Dienstleistungsmarketing
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Springer eBook Collection
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The international review of retail, distribution and consumer research
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The important role of ethical behavior in improving customer loyalty
I Gede Riana
- In:
Human systems management : HSM
40
(
2021
)
3
,
pp. 379-394
Persistent link: https://www.econbiz.de/10012603750
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2
Customer satisfaction and loyalty : a case study from the banking sector
Rahman, Hasebur
- In:
Central European business review : CEBR
2
(
2013
)
4
,
pp. 15-23
Persistent link: https://www.econbiz.de/10010345391
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