Aoieong, Raymond; Tang, S. L.; Ahmed, Syed - In: Construction Management and Economics 20 (2002) 2, pp. 179-192
One of the most effective tools for evaluating the success of a quality management programme is the measurement of … construction process since the early 1980s, the application of total quality management (TQM) practices in the construction ….e. continual process improvement. A number of professionals involved in construction quality management were interviewed and …