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~isPartOf:"Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung"
~isPartOf:"The international journal of productivity and performance management : IJPPM"
~subject:"Betriebliche Kennzahl"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"KPI (Key performance indicator)"
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Betriebliche Kennzahl
Dienstleistungsqualität
Performance measurement
184
Performance-Messung
184
Performance management
42
Performance-Management
41
Balanced Scorecard
30
Balanced scorecard
30
Firm performance
25
Lieferkette
25
Supply chain
25
Unternehmenserfolg
25
Financial ratio
18
Controlling
16
Management control
16
Bibliometrics
13
Bibliometrie
13
Measurement
11
Industrie
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Manufacturing industries
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Nonprofit organization
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Nonprofit-Organisation
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Performance
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Quality management
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Qualitätsmanagement
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Agyei-Mensah, Ben
1
Anzengruber, Markus
1
Baird, Kevin
1
Bartolini, Monica
1
Brun, Alessandro
1
Cagnazzo, Luca
1
Chae, Seong Wook
1
Chatzoglou, Prodromos
1
Chatzoudes, Dimitrios
1
Diamantidis, Anastasios
1
Glohr, Carsten
1
Gupta, Oliver
1
Guttenberger, Brigitte
1
Halachmi, Arie
1
Henne, Florian
1
Hildebrand, Dagmar
1
Hüsselmann, Claus
1
John, Stefanie
1
Krämer, Urs M.
1
Lee, Heeseok
1
Liebetruth, Thomas
1
Marr, Bernard
1
Moll, Carl F.
1
Neely, Andy
1
Otto, Andreas
1
Park, Sungbum
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Pike, Stephen
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Raffoni, Anna
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Reinisch, Michael
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Roedenbeck, Marc
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Roos, Göran
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Silvi, Riccardo
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Stegmüller, Werner
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Taticchi, Paolo
1
Tee, Kong Fah
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Tondock, Roy
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Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
The international journal of productivity and performance management : IJPPM
The service industries journal
19
Benchmarking : an international journal ; BIJ
14
International journal of services and operations management
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of quality & reliability management
12
International journal of productivity and quality management : IJPQM
11
International journal of hospitality management
10
The international journal of productivity and performance management
10
SpringerLink / Bücher
9
Journal of business research : JBR
8
International journal of contemporary hospitality management
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
Tourism management : research, policies, practice
7
Finance research letters
6
International journal of economics and finance
6
International journal of production economics
6
International journal of quality and service sciences
6
The TQM journal : the international review of organizational improvement
6
European journal of operational research : EJOR
5
Health care management review : HCM review
5
International journal of business excellence
5
Journal of hospitality marketing & management
5
Journal of retailing and consumer services
5
Lehrbuch
5
Measuring business excellence : the journal of organizational performance management
5
Total quality management & business excellence
5
Business horizons
4
Gabler Edition Wissenschaft
4
International business and economics research journal
4
International journal of business information systems : IJBIS
4
International journal of business performance management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
International journal of production research
4
International journal of services and standards
4
Jahrbuch für Controlling und Rechnungswesen
4
Long range planning : LRP ; international journal of strategic management
4
Public management review
4
The journal of services marketing
4
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ECONIS (ZBW)
20
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1
The effectiveness of strategic performance measurement systems
Baird, Kevin
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10011647363
Saved in:
2
Rethinking balanced scorecard (BSC) measures : formative versus reflective measurement models
Park, Sungbum
;
Lee, Heeseok
;
Chae, Seong Wook
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10011647507
Saved in:
3
Divisional performance measurement in the retail financial service sector : an empirical study
Agyei-Mensah, Ben
- In:
The international journal of productivity and …
66
(
2017
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10011661637
Saved in:
4
A cultural approach of embedding KPIs into organisational practices
Zamzulaila Zakaria
- In:
The international journal of productivity and …
64
(
2015
)
7
,
pp. 932-946
Persistent link: https://www.econbiz.de/10011455812
Saved in:
5
The practice of strategic performance measurement systems : models, drivers and information effectiveness
Silvi, Riccardo
;
Bartolini, Monica
;
Raffoni, Anna
; …
- In:
The international journal of productivity and …
64
(
2015
)
2
,
pp. 194-227
Persistent link: https://www.econbiz.de/10010530089
Saved in:
6
Identifying critical performance indicators and suitable partners using a benchmarking template
Tee, Kong Fah
- In:
The international journal of productivity and …
64
(
2015
)
3
,
pp. 434-450
Persistent link: https://www.econbiz.de/10011279613
Saved in:
7
Entwicklung eines Human Resource-Cockpits : konzeptionelle Überlegungen und Implementierungserfahrungen
Hildebrand, Dagmar
;
Roedenbeck, Marc
- In:
Controlling : Zeitschrift für erfolgsorientierte …
27
(
2015
)
2
,
pp. 107-115
Persistent link: https://www.econbiz.de/10010484053
Saved in:
8
Service quality in the public sector : the case of the Citizen's Service Centers (CSCs) of Greece
Chatzoglou, Prodromos
;
Chatzoudes, Dimitrios
;
Vraimaki, …
- In:
The international journal of productivity and …
62
(
2013
)
6
,
pp. 583-605
Persistent link: https://www.econbiz.de/10009774482
Saved in:
9
Imagined promises versus real challenges to public performance management
Halachmi, Arie
- In:
The international journal of productivity and …
60
(
2011
)
1
,
pp. 24-40
Persistent link: https://www.econbiz.de/10008938137
Saved in:
10
The role of performance measurement systems to support quality improvement initiatives at supply chain level
Cagnazzo, Luca
;
Taticchi, Paolo
;
Brun, Alessandro
- In:
The international journal of productivity and …
59
(
2010
)
2
,
pp. 163-185
Persistent link: https://www.econbiz.de/10003942484
Saved in:
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