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~isPartOf:"Cornell hospitality quarterly : CQ"
~isPartOf:"Engineering the system of healthcare delivery"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"United States"
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Dienstleistungsmanagement
12
Service management
12
Gastronomie
4
Restaurant industry
4
USA
4
Hotel industry
3
Hotellerie
3
Beziehungsmarketing
2
Competitive strategy
2
Dienstleistungsqualität
2
Freizeitwirtschaft
2
Gambling
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Glücksspiel
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Leisure industries
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Relationship marketing
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Service quality
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Wettbewerbsstrategie
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1931-2007
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Australien
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Beschwerdemanagement
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Betriebliches Informationssystem
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Business intelligence system
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Complaint management
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Complex systems
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Emerging economies
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English
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Bernhard, Bo J.
1
Brey, Eric T.
1
Goldschmidt-Clermont, Pascal J.
1
Green, Michael S.
1
Hendler, Flavia
1
LaTour, Kathryn A.
1
Lucas, Anthony F.
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Tien, James M.
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Cornell hospitality quarterly : CQ
Engineering the system of healthcare delivery
Journal of hospitality marketing & management
International journal of hospitality management
4
Journal of service research : JSR
4
Harvard business review : HBR
3
Health care management review : HCM review
3
Faculty & research / Insead : working paper series
2
Information systems management
2
International journal of contemporary hospitality management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Journal of engineering and technology management : JET-M
2
Journal of service management
2
Services marketing quarterly
2
The Routledge handbook of service research insights and ideas
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
Brookings trade forum
1
Discussion paper / Centre for Economic Policy Research
1
Global cases on hospitality industry
1
Handbook of global supply chain management
1
Harvard-Business-Manager : das Wissen der Besten
1
Integrating human aspects in production management : IFIP TC5/WG5.7 proceedings of the International Conference on Human Aspects in Production Management, 5 - 9 October 2003, Karlsruhe, Germany
1
International Journal of Financial Services Management
1
International Journal of Public Policy
1
International journal of business environment : IJBE
1
International journal of financial services management : IJFSM
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of management & enterprise development : IJMED
1
International public management journal
1
Journal of food products marketing
1
Journal of health care finance
1
Journal of management history : JMH
1
Journal of management inquiry
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of operations management
1
Journal of strategy and management
1
Journal of the Operational Research Society : OR
1
Management and organization series
1
Managing service quality : MSQ ; an international journal
1
Manufacturing & service operations management : M & SOM
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1
Developing a better understanding of resort management : an inquiry into industry practices
Brey, Eric T.
- In:
Journal of hospitality marketing & management
20
(
2011
)
1/2
,
pp. 79-102
Persistent link: https://www.econbiz.de/10008909934
Saved in:
2
Engineering healthcare as a service system
Tien, James M.
;
Goldschmidt-Clermont, Pascal J.
- In:
Engineering the system of healthcare delivery
,
(pp. 277-297)
.
2009
Persistent link: https://www.econbiz.de/10003985661
Saved in:
3
A qualitative analysis of slot clubs as drivers of casino loyalty
Hendler, Flavia
;
LaTour, Kathryn A.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
2
,
pp. 105-121
Persistent link: https://www.econbiz.de/10003691950
Saved in:
4
From Maverick to Mafia to MBA : gaming industry leadership in Las Vegas from 1931 through 2007
Bernhard, Bo J.
;
Green, Michael S.
;
Lucas, Anthony F.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
2
,
pp. 177-190
Persistent link: https://www.econbiz.de/10003691968
Saved in:
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