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~isPartOf:"Creating and managing superior customer value"
~isPartOf:"Service business"
~person:"Ancarani, Fabio"
~source:"econis"
~subject:"Kundenwert"
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Creating and managing superior customer value
Service business
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ECONIS (ZBW)
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Customer value metrics
Busacca, Bruno
;
Costabile, Michele
;
Ancarani, Fabio
- In:
Creating and managing superior customer value
,
(pp. 149-204)
.
2009
Persistent link: https://www.econbiz.de/10003826406
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