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~isPartOf:"Customer relationship management and the social and semantic web : enabling cliens conexus"
~person:"Aviv, Itzhak"
~subject:"Project management"
~subject:"Social Web"
~type_genre:"Case study"
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Knowledge
-driven customer support services : a socio-engineering approach
Aviv, Itzhak
;
Levy, Meira
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Hadar, Irit
- In:
Customer relationship management and the social and …
,
(pp. 23-38)
.
2012
Persistent link: https://www.econbiz.de/10009377135
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