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~isPartOf:"DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~isPartOf:"Services marketing quarterly"
~isPartOf:"Technological forecasting & social change : an international journal"
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Dienstleistungssektor
88
Service industry
88
Dienstleistungsqualität
25
Service quality
25
Services
23
Dienstleistung
22
Innovation
18
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Services marketing quarterly
Technological forecasting & social change : an international journal
The service industries journal
269
Journal of business research : JBR
92
The journal of services marketing
85
SpringerLink / Bücher
75
International journal of production economics
59
Journal of service management
58
Service business
58
Industrial marketing management : the international journal for industrial and high-tech firms
52
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
35
Discussion paper
34
International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
30
International journal of hospitality management
30
The journal of business & industrial marketing
30
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Working paper
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
Applied economics
21
International journal of services and operations management : IJSOM
21
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ECONIS (ZBW)
89
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89
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1
Future social change of manufacturing and service industries : service-oriented manufacturing under the integration of innovation-flows drive
Liu, Hongda
;
Zhao, Haifeng
;
Li, Shiyuan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-32
Persistent link: https://www.econbiz.de/10014476449
Saved in:
2
Influence of dysfunctional customer behavior on depersonalization and service sabotage in the service industry
Lee, Kangcheol
;
Gong, Taeshik
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10014418079
Saved in:
3
Data-driven digital capabilities enable servitization strategy : from service supporting the product to service supporting the client
Chen, Liping
;
Dai, Yishu
;
Ren, Fei
;
Dong, Xiaoying
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014468857
Saved in:
4
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
5
Really new services : perceived risk and adoption intentions
Savas-Hall, Selen
;
Koku, Paul Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 485-503
Persistent link: https://www.econbiz.de/10013416992
Saved in:
6
Service provider hesitation in credence services : the importance of customer expectations?
Fuller, Rachel
;
Pervan, Simon
;
Kunstler, Breanne
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 504-519
Persistent link: https://www.econbiz.de/10013416993
Saved in:
7
How can digital collaboration capability boost service innovation? : Evidence from the information technology industry
Li, Lixu
;
Zhu, Wenwen
;
Long, Wei
;
Yang, Shuili
- In:
Technological forecasting & social change : an …
182
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013447597
Saved in:
8
Identifying new innovative services using M&A data : an integrated approach of data-driven morphological analysis
Ha, Sohee
;
Geum, Youngjung
- In:
Technological forecasting & social change : an …
174
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209482
Saved in:
9
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
10
Mobile information technology's impacts on service innovation performance of manufacturing enterprises
Liu, Caihong
;
Ji, Hannah
;
Ji, Jonah
- In:
Technological forecasting & social change : an …
184
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013547821
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