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~isPartOf:"DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft"
~isPartOf:"International journal of production economics"
~isPartOf:"Service business"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Service industry
131
Dienstleistungssektor
130
Innovation
34
Dienstleistungsqualität
29
Service quality
29
Industrie
25
Innovation management
25
Innovationsmanagement
25
Manufacturing industries
25
Services
24
Dienstleistung
21
Firm performance
17
Unternehmenserfolg
17
Business services
16
Unternehmensdienstleistung
16
Customer satisfaction
13
Kundenzufriedenheit
13
Beziehungsmarketing
12
Bundling strategy
12
Deutschland
12
Germany
12
Leistungsbündel
12
Relationship marketing
12
Service innovation
12
Lieferkette
11
Supply chain
11
Productivity
10
Produktivität
10
Servitization
10
New product development
9
Produktentwicklung
9
Betriebliche Wertschöpfung
8
Value creation
8
Lieferantenmanagement
7
Performance measurement
7
Performance-Messung
7
Supplier relationship management
7
EU countries
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EU-Staaten
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KMU
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Alonso-Almeida, María Mar del
1
Bagur-Femenías, Llorenç
1
Bayo-Moriones, Alberto
1
Botella-Carrubí, Dolores
1
Cheng, T. C. E.
1
Escamilla de León, Sergio Antonio
1
González-Cruz, Tomás Félix
1
Jayaram, Jayanth
1
Lee, Peter K. C.
1
Llach, Josep
1
Mackelprang, Alan W.
1
Merino Diaz-de-Cerio, Javier
1
Roig-Tierno, Norat
1
Selvam, Rejina Mary
1
Tu, Yiliu
1
Wang, Binni
1
Wang, Pong
1
Xu, Kefeng
1
Yang, Yefei
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
International journal of production economics
Service business
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of productivity and quality management : IJPQM
13
International journal of quality & reliability management
13
The TQM journal : the international review of organizational improvement
9
International journal of services and operations management
7
The service industries journal
7
Benchmarking : an international journal ; BIJ
4
International journal of six sigma and competitive advantage : IJSSCA
4
European journal of operational research : EJOR
3
International journal of production research
3
International journal of services, economics and management
3
The international journal of productivity and performance management
3
The international journal of productivity and performance management : IJPPM
3
Amfiteatru economic : an economic and business research periodical
2
Business process management journal
2
Entrepreneurship - BEF
2
Europäische Hochschulschriften / 5
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
Journal of management research
2
Managing service quality : MSQ ; an international journal
2
Operations management research : OMR ; advancing practice through theory
2
Schriften zu Marketing und Management
2
The journal of applied business research
2
The journal of services marketing
2
(1995). - X, 224 S. - Enth. 6 Beitr.
1
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Administrative Sciences : open access journal
1
Advances in logistics, operations, and management science (ALOMS) book series
1
Analele Universităţii Dunărea de Jos Galaţi / 1
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asian journal of business and accounting : AJBA
1
Athens journal of business & economics : AJBE
1
Benchmarking : an international journal
1
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ECONIS (ZBW)
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1
Customer satisfaction service match and service quality-based blockchain cloud manufacturing
Wang, Binni
;
Wang, Pong
;
Tu, Yiliu
- In:
International journal of production economics
240
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012629892
Saved in:
2
Quality management as a driver of innovation in the service industry
González-Cruz, Tomás Félix
;
Roig-Tierno, Norat
; …
- In:
Service business
12
(
2018
)
3
,
pp. 505-524
Persistent link: https://www.econbiz.de/10011915130
Saved in:
3
Continuous improvement competence, employee creativity, and new service development performance : a frontline employee perspective
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
171
(
2016
),
pp. 275-288
Persistent link: https://www.econbiz.de/10011437383
Saved in:
4
The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del
;
Bagur-Femenías, Llorenç
; …
- In:
Service business
9
(
2015
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
Saved in:
5
The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.
;
Jayaram, Jayanth
;
Xu, Kefeng
- In:
International journal of production economics
138
(
2012
)
1
,
pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
Saved in:
6
The impact of ISO 9000 and EFQM on the use of flexible work practices
Bayo-Moriones, Alberto
;
Merino Diaz-de-Cerio, Javier
; …
- In:
International journal of production economics
130
(
2011
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10008841749
Saved in:
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