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~isPartOf:"Developments in the call centre industry : analysis, changes, and challenges"
~isPartOf:"Journal of vocational behavior"
~subject:"Anforderungsprofil"
~subject:"Australien"
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Anforderungsprofil
Australien
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Arbeitspsychologie
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Developments in the call centre industry : analysis, changes, and challenges
Journal of vocational behavior
International employment relations review
5
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
4
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
3
Australian bulletin of labour
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New technology, work and employment
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Economies et societés ; 43,9
1
Employee relations
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Employment relations record
1
Examining job satisfaction : causes, outcomes, and comparative differences
1
Finanzierung, Leasing, Factoring : FLF
1
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International journal of employment studies
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International journal of selection and assessment
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Outsourcing and offshoring business services
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Precarious employment in perspective : old and new challenges to working conditions in Sweden
1
Scandinavian journal of management
1
Studien und Berichte
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The international journal of human resource management
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The next available operator : managing human resources in Indian business process outsourcing industry
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Work, employment & society : a journal of the British Sociological Association
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Relationships between emotional labor, job performance, and turnover
Goodwin, Robyn E.
;
Groth, Markus
;
Frenkel, Stephen
- In:
Journal of vocational behavior
79
(
2011
)
2
,
pp. 538-548
Persistent link: https://www.econbiz.de/10009304132
Saved in:
2
Stressful demands or helpful guidance? : the role of display rules in Indian call centers
Little, Laura M.
;
Nelson, Debra L.
;
Quade, Matthew J.
; …
- In:
Journal of vocational behavior
79
(
2011
)
3
,
pp. 724-733
Persistent link: https://www.econbiz.de/10009406757
Saved in:
3
Skill and info-service work in Australian call centres
Russell, Bob
- In:
Developments in the call centre industry : analysis, …
,
(pp. 92-116)
.
2006
Persistent link: https://www.econbiz.de/10003393926
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