//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen"
~subject:"ERP-System"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Returns management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
ERP-System
Customer service
12
Kundenservice
12
Deutschland
6
Germany
6
Aging population
2
Alternde Bevölkerung
2
Call centre
2
Callcenter
2
Customer satisfaction
2
Kundenzufriedenheit
2
Arbeitszufriedenheit
1
Bank
1
Bevölkerungsstruktur
1
Beziehungsmarketing
1
Business process management
1
Communication
1
Demographic structure
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
ERP system
1
Führungspersönlichkeit
1
Information technology
1
Informationstechnik
1
Japan
1
Job satisfaction
1
Kommunikation
1
Leadership personality
1
Postal sector
1
Postsektor
1
Prozessmanagement
1
Relationship marketing
1
Selling
1
Service management
1
Service quality
1
Telecommunications industry
1
Telekommunikationssektor
1
Verkauf
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz im Buch
1
Book section
1
Language
All
German
1
Author
All
Joseph, Stephan
1
Knoblauch, Jens
1
Published in...
All
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
Decision support systems : DSS ; the international journal
1
Enterprise information systems
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service-DNA 2025 : frontal-dialog "always on, anytime, anywhere"
Knoblauch, Jens
;
Joseph, Stephan
- In:
Die Zukunft des Customer Service : Analysen, …
,
(pp. 93-103)
.
2008
Persistent link: https://www.econbiz.de/10003598316
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->