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~isPartOf:"Digital enterprise transformation : a business-driven approach to leveraging Innovative IT"
~isPartOf:"Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen"
~isPartOf:"Tourism management : research, policies, practice"
~type_genre:"Fallstudie"
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Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Tourism management : research, policies, practice
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Premier reference source
7
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
European journal of marketing : EJM
4
Harvard business review : HBR
4
Research
4
Consumer culture theory
3
International journal of productivity and quality management : IJPQM
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of food products marketing
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of travel and tourism marketing
3
Multi-channel marketing, branding and retail design : new challenges and opportunities
3
Anthropology and business
2
Building corporate identity, image and reputation in the digital era
2
Contributions to management science
2
Digital and social media marketing : a results-driven approach
2
Europäische Hochschulschriften / 5
2
Global business and organizational excellence : a review of research & best practices
2
Harvard-Business-Manager : das Wissen der Besten
2
Intereconomics : review of European economic policy
2
International journal of business innovation and research
2
International journal of quality and service sciences
2
Journal of advertising research
2
Journal of air transport management
2
Journal of business case studies
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Journal of marketing communications
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Journal of marketing management : MM
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Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
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Journal of vacation marketing : an international journal
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Management for professionals
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Marketing : ZFP ; journal of research and management
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Marketing intelligence & planning
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Marketing management : a cultural perspective
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Schriftenreihe Wirtschaftswissenschaften
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ECONIS (ZBW)
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1
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
2
Operational excellence
Schmiedel, Theresa
;
Vom Brocke, Jan
;
Uhl, Axel
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 207-230)
.
2014
Persistent link: https://www.econbiz.de/10010471031
Saved in:
3
Customer centricity
Uhl, Axel
;
MacGillavry, Kim
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 149-171)
.
2014
Persistent link: https://www.econbiz.de/10010471036
Saved in:
4
The impact of destination source credibility on destination satisfaction : the mediating effects of destination attachment and destination image
Veasna, Sou
;
Wu, Wann-Yih
;
Huang, Chu-hsin
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 511-526
Persistent link: https://www.econbiz.de/10009736147
Saved in:
5
Management von Kundenzufriedenheit im Logistikmarkt : das Beispiel Lufthansa Cargo
Perz, Mario
;
Lüers, Thomas
;
Sewcz, Melanie
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 567-583)
.
2012
Persistent link: https://www.econbiz.de/10009316683
Saved in:
6
Management von Kundenzufriedenheit im Pflegemarkt : das Beispiel Kursana
Scholl, Michael
;
Zipf, Heike
;
Hawranek, Diana
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 547-566)
.
2012
Persistent link: https://www.econbiz.de/10009316684
Saved in:
7
Management von Kundenzufriedenheit im Finanzdienstleistungsbereich : das Beispiel Bremer Landesbank
Fuchs, Oliver A.
;
Klenk, Peter
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 445-459)
.
2012
Persistent link: https://www.econbiz.de/10009316688
Saved in:
8
Evaluating hotel animation programs at Mediterranean sun-and-sea resorts : an impact-asymmetry analysis
Mikulić, Josip
;
Prebežac, Darko
- In:
Tourism management : research, policies, practice
32
(
2011
)
3
,
pp. 688-696
Persistent link: https://www.econbiz.de/10008907700
Saved in:
9
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
Saved in:
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