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~isPartOf:"Discussion paper / Center for Economic Research, Tilburg University"
~isPartOf:"Journal of international business studies : JIBS ; an official journal of the Academy of International Business"
~isPartOf:"The service industries journal"
~subject:"Marketingmanagement"
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Discussion paper / Center for Economic Research, Tilburg University
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
The service industries journal
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8
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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1
Do loyalty programs enhance behavioral loyalty? : An empirical analysis accounting for program design and competitive effects
Leenheer, Jorna
;
Bijmolt, Tammo H. A.
;
Heerde, Harald J. van
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001692507
Saved in:
2
Developing succesful trust-based international exchange relationships
Katsikeas, Constantine S.
;
Skarmeas, Dionysis
;
Bello, …
- In:
Journal of international business studies : JIBS ; an …
40
(
2009
)
1
,
pp. 132-155
Persistent link: https://www.econbiz.de/10003811422
Saved in:
3
Does the length of a customer-provider relationship really matter?
Chiao, Yu-ching
;
Chiu, Ya-kang
;
Guan, Jyh-liang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10003775764
Saved in:
4
Employee behaviour and relationship quality : impact on customers
Beatson, Amanda
;
Lings, Ian
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10003733143
Saved in:
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