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~isPartOf:"Discussion paper / Humboldt-Universität zu Berlin, Sonderforschungsbereich 373 Quantifikation und Simulation Ökonomischer Prozesse"
~isPartOf:"Statistical practice in business and industry"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~isPartOf:"The international journal of advanced manufacturing technology"
~subject:"Dienstleistungsqualität"
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Discussion paper / Humboldt-Universität zu Berlin, Sonderforschungsbereich 373 Quantifikation und Simulation Ökonomischer Prozesse
Statistical practice in business and industry
The TQM journal : the international review of organizational improvement
The international journal of advanced manufacturing technology
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Statistical process control application on service quality using SERVQUAL and QFD with a case study in trains' services
Khorshidi, Hadi Akbarzade
;
Nikfalazar, Sanaz
;
Gunawan, Indra
- In:
The TQM journal : the international review of …
28
(
2016
)
2
,
pp. 195-215
Persistent link: https://www.econbiz.de/10011556891
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