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~isPartOf:"Discussion papers / Governance and the Efficiency of Economic Systems"
~isPartOf:"Journal of retailing and consumer services"
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Discussion papers / Governance and the Efficiency of Economic Systems
Journal of retailing and consumer services
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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen : die Wirkung von Smileys auf die Emotionen der Kunden
Lohmann, Katja
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2019
Persistent link: https://www.econbiz.de/10012053499
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