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~isPartOf:"ERIM report series research in management"
~isPartOf:"Handbook of service science ; [Vol. 1]"
~isPartOf:"Research methods in service innovation"
~subject:"Anforderungsprofil"
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ERIM report series research in management
Handbook of service science ; [Vol. 1]
Research methods in service innovation
Schriftenreihe Rationalisierung und Humanisierung
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The critical incident technique and everyday innovation
Fuglsang, Lars
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Research methods in service innovation
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(pp. 40-59)
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2017
Persistent link: https://www.econbiz.de/10011635747
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