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~isPartOf:"Economic research"
~isPartOf:"Human systems management : HSM"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Customer satisfaction"
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Search: subject:"Switching behaviour"
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Customer satisfaction
Switching behaviour
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Economic research
Human systems management : HSM
Industrial marketing management : the international journal for industrial and high-tech firms
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4
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3
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Asia Pacific journal of marketing and logistics
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European journal of marketing : EJM
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International journal of business information systems : IJBIS
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Inventi impact: retailing & consumer services
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Journal of organizational computing and electronic commerce
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Journal of retailing and consumer services
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Journal of service theory and practice : JSTP
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Marketing intelligence & planning
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The journal of applied business research
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Bangladesh journal of political economy
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Business and Economic Research : BER
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Cahiers de recherche / HEC Montréal, Institut d'Economie Appliquée
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Corporate reputation review
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Department of Economics working paper
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Electronic markets : the international journal on networked business
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EuroMed journal of business
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European management journal
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International journal of bank marketing
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Securing business-to-business relationships : the impact of switching costs
Blut, Markus
;
Evanschitzky, Heiner
;
Backhaus, Christof
; …
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 82-90
Persistent link: https://www.econbiz.de/10011447495
Saved in:
2
On online repurchase intentions : antecedents and the moderating role of switching cost
Chiu, Chao-min
;
Fang, Yu-hui
;
Cheng, Hsiang-lan
;
Yen, …
- In:
Human systems management : HSM
32
(
2013
)
4
,
pp. 283-296
Persistent link: https://www.econbiz.de/10010231557
Saved in:
3
Antecedents and outcomes of service recovery satisfaction in telecommunications in Croatia along with the role of image and perceived switching costs
Nefat, Ariana
;
Benazić, Dragan
;
Alerić, Dražen
- In:
Economic research
25
(
2012
)
4
,
pp. 1051-1066
Persistent link: https://www.econbiz.de/10009706496
Saved in:
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