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~isPartOf:"Economic research"
~isPartOf:"International journal of hospitality management"
~subject:"Performance measurement"
~type_genre:"Aufsatz in Zeitschrift"
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Performance measurement
Quality management
40
Qualitätsmanagement
40
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23
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Customer satisfaction
14
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Aufsatz in Zeitschrift
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Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Tarí, Juan José
2
Králová, Maria
1
Kuzmanovic, Bogdan
1
Li, Pei-chi
1
López-Gamero, Maria D.
1
López-Gamero, María D.
1
Pertursa-Ortega, Eva M.
1
Pertusa-Ortega, Eva M.
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Suchánek, Petr
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Tesic, Zdravko
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Tomic, Ivana
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Economic research
International journal of hospitality management
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Total quality management & business excellence
26
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
Quality management journal : QMJ
10
International journal of production economics
9
International journal of services and operations management
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The international journal of productivity and performance management
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
Health care management review : HCM review
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cogent business & management
2
Financial accountability & management : in governments, public services and charities
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IEEE transactions on engineering management : EM
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Information systems research : ISR
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ECONIS (ZBW)
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1
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
2
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
3
Customer satisfaction and different evaluation of it by companies
Suchánek, Petr
;
Králová, Maria
- In:
Economic research
31
(
2018
)
1,2
,
pp. 1330-1350
Persistent link: https://www.econbiz.de/10012391483
Saved in:
4
An empirical study of employee loyalty, service quality, cost reduction and company performance
Tomic, Ivana
;
Tesic, Zdravko
;
Kuzmanovic, Bogdan
; …
- In:
Economic research
31
(
2018
)
1,1
,
pp. 827-846
Persistent link: https://www.econbiz.de/10012486602
Saved in:
5
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
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